Data Protection

39ok map's Privacy Policy

39ok map takes your personal data seriously. Here you'll find a clear breakdown of what information we collect, how we use it, and how securely we keep it.

Last updated: January 2026
Our commitment

Your data is never sold. All information is kept secure with SSL encryption and strict security measures.

01

Introduction & Scope

39ok map is one of Bangladesh's most trusted online betting and gaming platforms. We believe the security of your personal data is a fundamental right. This privacy policy applies to the 39ok map website, mobile application, and all related services.

By registering on 39ok map, playing games, placing bets, or using any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully.

This policy has been drafted in compliance with applicable data protection laws in Bangladesh and international standards. 39ok map may update this policy under unforeseen circumstances, and you will be notified of any changes in a timely manner.

This privacy policy applies solely to 39ok map's own platform. Third-party websites and payment gateways are governed by their own separate privacy policies.

02

Types of Data Collected

39ok map only collects information that is necessary to provide its services and ensure security. We never collect data beyond what is needed.

Personally identifiable information

  • Full Name (as per National ID)
  • Mobile Number (linked to bKash/Nagad/Rocket)
  • Email address
  • Date of Birth (for age verification)
  • Current address
  • National ID number (required during KYC verification)

Transaction & financial information

  • Deposit & withdrawal history
  • Mobile Banking Account Number
  • Betting & Gaming Activity History

Technical information

Data type Purpose of collection
IP Address Security & fraud prevention
Device type & OS Delivering a tailored experience
Browser information Platform optimization
Login time & location Account Security
Cookies & session data Improving user experience
03

How We Use Your Data

39ok map uses collected data only for specific, legitimate purposes. Every reason your data is used is clearly outlined below.

  • For account creation, management, and verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer service and technical support.
  • To send relevant promotions and bonus offers (with your consent).
  • To improve platform services and the overall user experience.
  • To comply with legal and regulatory obligations.

39ok map never sells your information to advertisers or third parties. You can opt out of promotional emails at any time.

04

Data Retention & Security

39ok map protects your data using internationally recognized security standards. Our servers operate under strict security protocols and undergo regular security audits.

Security measures

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Sensitive data stored in the database is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available.
  • Instant notification if a suspicious login is detected.
  • Regular penetration testing and security audits.
  • Data backups stored across multiple secure servers.

Data retention period

Data type Retention Period
Account information For the duration of active account + 5 years
Financial Transaction Records 7 years from the date of transaction
Cookies & session data 30 Days After Session Ends
Support Contact History 2 years
KYC documents As required by law

Once the designated retention period has passed, your data is securely deleted or anonymized so that you can no longer be identified.

05

Sharing data with third parties

39ok map never sells your personal data. Information may only be shared with specific third parties in limited circumstances and under strict contractual agreements.

  • Payment Providers (bKash, Nagad, Rocket, Upay): Only the data necessary to process your transaction.
  • Regulatory authority: When required by law or court order.
  • Technology partners: For platform operations, under strict confidentiality agreements.
  • Fraud Prevention Services: Specialized verification to protect your account.

In each of the above cases, 39ok map ensures that third parties use your data only for the specified purpose and do not share it elsewhere.

06

Cookie Policy

The 39ok map website and app use cookies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use

Cookie type Purpose Duration
Essential Cookies Login Sessions & Security Until end of session
Functional Cookies Remembering language & preferences 1 Year
Analytical cookies Traffic & usage analytics 6 Months
Performance cookies Improved Loading Speed 3 Months

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

39ok map does not use any third-party advertising cookies. Our cookies are used solely to improve the platform experience.

07

Your Rights

Every 39ok map user has the following rights over their personal data. Contact our support team to exercise any of these rights.

Right to access

You can request to view the information 39ok map holds about you at any time.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You can request deletion of your data under certain circumstances.

Right to object to processing

You can object to the use of your data for specific purposes.

Right to data portability

You can request an export of your data in a portable format.

Marketing Opt-Out

You can opt out of promotional communications at any time.

08

Children's privacy

39ok map is a platform exclusively for adults aged 18 and above. We do not intentionally collect personal information from anyone under the age of 18.

Age verification is in place at registration. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If you believe someone under the age of 18 is using a 39ok map account, please notify us at support@39okmap.com. We will take immediate action.

09

Contact & Complaints

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact the 39ok map data protection team. We typically respond within 48 hours.

Email

Support@39okmap.com

Live Chat

24/7 support available

Response Time

Up to 48 Hours

Why is 39ok map's privacy trustworthy?

Key data protection features that keep you secure

Encryption

256-bit SSL protection

Every data exchange on 39ok map is secured with bank-grade 256-bit SSL encryption. No hacker or third party can access your data.

KYC

Strict Identity Verification

Every account on 39ok map goes through KYC verification, ensuring that no one else can access your account and protecting against fraud.

Privacy

Data Is Never Sold

39ok map never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.

2FA

Two-factor security

39ok map's two-factor authentication (2FA) adds an extra layer of security to your account. Even if your password is compromised, your account stays protected.

Updates

Regular Policy Reviews

39ok map regularly reviews this privacy policy to keep pace with new laws and technologies, ensuring your protection at all times.

Support

24/7 Bangla support

For any privacy concerns, 39ok map's support team is always on hand to help. A prompt resolution is guaranteed.

Play safe, enjoy with peace of mind!

Already read 39ok map's privacy policy? Sign up with confidence and claim a 100% bonus on your first deposit. Your information is completely secure.

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